About Us
Bandung Holiday Tours & Travel is the leading provider of various tour services in Bandung, including Bandung city tour, Bandung shopping tour, and other tour packages since 1987. We offer great services at very competitive rates and to ensure our customers’satisfaction, we always operate in accordance with the highest ethical and business standards.
Unprecedented attention is given to the customer’s selection and purchasing process online. The result is that all our customers experience a simple and quick booking process whilst receiving detailed information to allow informed choices to be made. Furthermore, the web site is able to confirm availability of the customer’s selected hotel immediately.
Security
Advanced security technology has been built into our web site to ensure optimum security for credit card transactions. The credit card information and personal details of every customer are protected throughout their dealings with us.
Professional Customer Care
We pride ourselves on offering a service that surpasses our customers’ expectations. Our Customer Care Centre supports our web site with staff on hand to answer questions by telephone and email, thus providing the human interface that even the most confident of web-shoppers appreciate. We have been in the business long enough to know that not all travel plans run smoothly, which is why our help is only a phone call away.
Payment
The payment* should have been made at least 2 weeks before the tour date, except in high seasons such as Idul Fitri, Christmas, New Year, school holiday, long weekends. We provide online secure payment through PayPal which also accepts credit cards’ payment (with 2.5% additional fee). For direct transfer in Rupiah currency, please make the payment to either Bank OCBC NISP or Danamon Bank.
Happy Traveling,
